+27 51 410 3111 info@farmovs.com


 Promotion of Access to Information Act Manual

Prepared in terms of section 51 of the Promotion of Access to Information Act, act No 2 of 2000 (The “Act”)

of FARMOVS (Pty) Ltd 2000/003545/07


Information Manual

This manual has been compiled in accordance with the requirements of section 51 of the Promotion of Access to Information Act. A copy of this manual can be viewed by appointment at our registered head office.

A copy of this manual is available upon request made to the Chief Information Officer and payment of an administrative fee of R50-00.

Company Information

Entity Name : FARMOVS (Pty) Ltd
Main Business :

Pharmacology Research Unit and Bioanalytical



Registered Address :

Pharmacology Building, Building 80, Block C,


Dekaan Street, University of the Free State,

205 Nelson Mandela Drive, Park West,

Bloemfontein, 9301, South Africa

Telephone number : 051 410 3111
Managing Director : Werner Nel
Chief Information Officer : JC Coetzee
Email address of Information Officer : Jan-carel.coetzee@farmovs.com

Section 10 Guide on How to Use the Act

In terms of section 10 of the Act, a guide on how to use the Act is available from the South African Human Rights Commission or the Information Regulator once established.

Enquiries can be directed to:
The South African Human Rights Commission: PAIA Unit
Private Bag 2700
Houghton 2041
Tel: +2711 484 8300
Fax: +2711 484 0582
Website: http://www.sahrc.org.za
Email: PAIA@sahrc.org.za

Categories of Records Which Are Available Without Having To Request Access

At the time of this publication the Minister of Justice and Constitutional Development had not yet published any regulations under this section of the Act.

Records Available In Terms Of Any Other Legislation 

  • Records being held in accordance with the following legislation are available (note: this list is not exhaustive):
  • Basic Conditions of Employment Act 75 of 1997
  • Companies Act 71 of 2008
  • Compensation for Occupational Injuries and Diseases Act 130 of 1993
  • Employment Equity Act 55 of 1998
  • Income Tax Act 58 of 1962
  • Labour Relations Act 66 of 1995
  • Occupational Health and Safety Act 85 of 1993
  • Short-Term Insurance Act, 53 of 1998
  • Skills Development Act 97 of 1998
  • Unemployment Insurance Act 30 of 1966
  • Value-Added Tax Act 89 of 1991
  • Protection of Personal Information Act 4 of 2013
  • National Health Act 61 of 2003 and regulations thereto
  • Pharmacy Act 53 of 1974
  • Health Professions Act 56 of 1974
  • Medicines and Related Substances Act 101 of 1965
  • Children’s Act 38 of 2005
  • National Health Laboratory Service Act 37 of 2000
  • Choice on Termination of Pregnancy Act 92 of 1994
  • Nursing Act 50 of 1978
  • Health Professions Council of South Africa – Ethical Rules, regulations and guidelines
  • South African Health Products Regulatory Authority – Ethical Rules, regulations and guidelines
  • Sterilisation Act 44 of 1998
  • Human Tissue Act 65 of 1983
  • International Organisation for Standardisation – ISO 15189 and ISO 17025
  • South African National Accreditation System
  • National Environmental Management: Waste Act 59 of 2008 and regulations thereto
  • Intellectual Property Laws Amendment act 28 of 2013
  • Copyright Act 98 of 1978
  • Medical Schemes Act 131 of 98
  • Pension Funds Act 24 of 1956
  • Promotion of Access to information Act 84 of 1982
  • Public Finance Management Act 1 of 1999
  • Consumer Protection Act 68 of 2008
  • Currency and Exchanges Act 9 of 1933
  • Customs and Excise Act 91 of 1964
  • Electronic Communications and Transactions Act 25 of 2002
  • Regional Services Council Act 109 of 1985


Manner of Access and Request

Requesters are to complete the prescribed form as contained in Regulation 10 to the Act and send it to the Chief or Deputy Information Officer listed above. Payment of the prescribed fee in the amount of R50.00 is required before the request is processed where applicable. Upon granting the request, an access fee as prescribed must be paid.

The fee structure is available on the website of the South African Human Rights Commission at www.sahrc.org.za, or the website of the department of justice and constitutional development (under regulations) at http://www.doj.gov.za.

If the preparation of the information requested requires more than the prescribed 6 (six) hours, a deposit shall be paid (of not more than one third of the access fee which would be payable if the request were granted).

Records may be withheld until the fees have been paid.

A requestor may lodge an application with a court against the tender/payment of the request fee and/or deposit.

The requester will, subject to the provisions of the Act, be notified within 30 days of receipt of the request whether the request is granted. Refusal of the request may be made upon grounds stipulated in the Act.

It is important to detail in a request for information the relevant section of the Act relied on and the capacity in which the requester is applying for such information and in respect of which person. Requests may be refused upon grounds as stipulated in other relevant legislation.

A requester may lodge a complaint with the Information Regulator (once established) against the payment of the prescribed fee, the form of access granted as well as the refusal of the request within 30 days after such notice is given.


Subjects and Categories of Records Held

  • Financial records
  • Administrative
  • Company Secretarial
  • Statutory company information
  • Personnel information
  • Records relating to fixed and movable property
  • Intellectual property
  • Information technology
  • Legal proceedings
  • Commercial contracts
  • Insurance contracts
  • Claims documentation
  • The Group’s Annual Reports
  • Audited/Un-audited financial statements
  • Health records and other related information
  • Personal information
  • Special Personal Information
  • Third Party information
  • Operations
  • Genetic and Biometric Information
  • Taxation


Availability of Manual

This manual is available at the Company’s registered address above, the South African Human Rights Commission or the Information Regulator (once established). Copies of the manual may be obtained from the Chief or Deputy Information officers subject to payment of the prescribed fee.



Protection of Personal Information Act 2013

  1. The purpose of processing personal information by the Company is to facilitate and provide patients’, their physicians and insurers with medical laboratory test results as may be requested from time to time.
  2. The Company also processes personal information for the purposes of clinical trials and managed health care programs. The Company holds and processes personal information in respect of its employees, contractors and other service providers.
  3. Data subjects are patients, employees, contractors and service providers. The Company holds personal information and special personal information on these data subjects.
  4. Trans-border data classified as personal and special personal information obtained in South Africa in respect of Clinical Trials is transmitted to other jurisdictions in accordance with the provisions of section 72 of the Protection of Personal Information Act.
  5. The company’s Internet security measures include but are not limited to using a system of firewalls to protect computers against direct attacks.
  6. All internet traffic is scanned for malware, viruses, unproductive, offensive and dangerous material. All Email is scanned and protected using various filters to exclude spam. Our internet security measures and policies complies with generally accepted global IT and information security guidelines. Information on servers is backed up at a secondary secure location.

Jaco Els

Chief Operating Officer